Refund policy

Last updated: October 2025

We want you to love your purchase from HUEUE! If there’s an issue, we’re here to help.

Returns

You can request a return within 7 days of delivery if:

  • The product is defective, damaged, or not as described.

  • It is unused and returned in its original packaging.

To start a return, email us at cyriljose0023@gmail.com with your order ID, reason for return, and photos (if applicable).

Review & Refund

Once your return is received and inspected, we’ll notify you of approval.

  • Approved returns will be refunded to your original payment method within 5–7 business days.

  • Replacements can be sent if the item is in stock.

Note: As our products are 3D printed and made in small batches, slight variations are normal and not considered defects.

Non-returnable items

  • Items damaged due to misuse or wear and tear.

  • Customized or personalized products (if introduced later).